Rochic Louise: Terms and Conditions
Last Updated: July 17, 2025
Welcome to Rochic Louise! These Terms and Conditions ("Terms") explain how we work together. By using our services, you agree to these simple rules.
1. Our Services at Rochic Louise
Rochic Louise offers a range of premium hair services to help you achieve your dream look:
- Hair Extensions: Expert consultation, application, maintenance, and removal for all types.
- Blowouts: Professional styling for sleek, voluminous, or textured finishes.
- Coloring: Custom hair color, highlights, and balayage.
- Relaxers: Chemical hair smoothing treatments.
- Hair Loss Specialist Services: Personalized consultations and solutions for thinning hair or hair loss.
2. Booking Your Appointment
- How to Book: You can schedule your visit through our website, by phone, or in person. All appointments depend on availability.
- Consultations: For certain services (like extensions, coloring, relaxers, or hair loss solutions), a quick chat or in-depth consultation is required first. This helps us ensure the best results for you!
- Changing or Cancelling: We ask for [e.g., 24-48 hours] notice if you need to change or cancel your appointment. If not, a fee might apply.
- Running Late: If you're a bit late, we might need to shorten your service or reschedule to keep everyone on time.
3. Payments & Pricing
- Service Costs: Prices are available on our website or will be discussed during your consultation. Prices can change.
- Deposits: For some longer services, a small deposit helps secure your spot. This deposit is usually non-refundable if you cancel without enough notice.
- Refunds: Services already completed are non-refundable. If you have any concerns about your service, please let us know within [e.g., 7 days] so we can discuss it.
4. Your Hair & Our Care
- Tell Us Everything: Please be open and honest about your hair history, scalp conditions, allergies, or any health concerns during your consultation. This helps us keep you safe and get you the best results!
- Patch Tests: For coloring and relaxer services, a quick patch test [e.g., 48 hours] before your appointment is a must to check for allergies. We can't do the service without it.
- Aftercare is Key: We'll give you simple tips to care for your hair and extensions at home. Following these helps keep your hair looking amazing!
5. Important Notes
- Results Vary: While we strive for perfection, everyone's hair is unique! Results can look a little different based on your hair type and how you care for it.
- Your Hair Health: At Rochic Louise, we always put your hair's health first. We'll discuss any potential risks of services during your consultation to ensure you're comfortable and informed.
6. Let's Connect!
If you have any questions about these Terms, please don't hesitate to reach out.